Job Description Job Description Job Summary We as a freight forwarder / NVOCC are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalat[e] complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. Responsibilities Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively #J-18808-Ljbffr Umax Shipping Inc
...CDL A Local Truck Driver - Dedicated Day Cab Salary: $1,475.00 - $1,675.00 a week Experience Required: Three Months ofTractor-Trailer Driving Experience Required Company Benefits (W2): Full Insurance Coverage: Paid Medical, Dental, and Vision Plans Retirement...
A flexible data entry company is seeking a Remote Work From Home Data Entry Clerk for part-time positions. This role requires no prior experience and offers flexible shifts from early morning to night. You will be trained in organizational skills, typing, and data entry...
...Job SummaryWe are seeking a Registered Nurse to join our team. In this role, you will primarily be creating and managing a plan... ...certification requiredBasic RequirementsValid Driver's LicenseMulti-lingualUS CitizenFlexible work from home options available.#J-18808-Ljbffr...
IMMEDIATE OPENINGS! Come for a job and stay for a career! Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our economy, moving. Be part of a winning team and workplace community that cares...
Benefits Bonus based on performanceCompetitive salaryFlexible scheduleFree uniformsPaid time offTraining & developmentVision insuranceWhy work at MaidPro? A culture of kindness, appreciation and a sense of belonging are just some of the great things you can expect...